FAQ
Straight answers, no sales theater.
The questions business owners actually ask us before they start.
We are based in Southern California and work closely with businesses across the region. Remote engagements outside SoCal are possible for automation and web work.
No. Every service stands on its own. Packages exist because services compound — but we would rather start where the biggest leak is and earn the rest.
Pricing is scoped to your business after a consultation, because a single-location café and a multi-location service company need very different systems. We publish what is included, not a misleading number.
Profile and reputation work often moves in two to six weeks. AI assistants capture revenue from day one. Competitive SEO and brand-building compound over three to six months.
No long-term lock-ins. We earn the renewal every month.
Great. We regularly work alongside in-house teams, handling the technical and automation layers they do not have bandwidth for.
Yes. We integrate with the CRM, calendar, POS, and phone system you already use whenever possible.
A short consultation, an audit of your current setup, and a written plan showing where revenue is leaking and what we would fix first.
By service
Service-specific questions
Website Design & SEO
Most builds run four to eight weeks depending on page count, content readiness, and integrations. SEO groundwork starts in week one so the site launches already structured to rank.
Yes. You own the domain, the content, and the site. No hostage situations.
Technical fixes and Google Business Profile work can move local visibility in weeks. Competitive organic rankings typically build over three to six months of consistent effort.
Often yes. We start with an audit and tell you honestly whether maintaining or rebuilding is the better investment.
Social Media Management
We create it. Photography, video, graphics, and copy are all part of the engagement.
Cadence is set by strategy, typically three to five feed posts a week plus stories. Consistency matters more than volume.
Yes. We plan, launch, and manage campaigns and report on cost per lead.
We do, in your approved voice, and escalate anything sensitive to you immediately.
Content Creation
On location at your business throughout Southern California, or on set when a campaign calls for it.
Most clients do a quarterly production day, with lighter monthly capture for timely content.
Yes — you receive full-resolution deliverables and usage rights.
Absolutely. We can extend what exists or rebuild the identity if it is holding you back.
AI Customer Assistant
It introduces itself honestly and sounds natural. In practice, callers care far more about being answered immediately and getting a real appointment than about who answered.
The assistant transfers live or schedules a callback, and sends your team a summary of everything discussed.
We build it on your services, pricing rules, hours, policies, service area, and FAQs, then refine it with real call transcripts during the first weeks.
Yes. It can answer everything, only overflow, or only after hours — your choice.
It is becoming table stakes. When a competitor answers instantly at 9pm and you answer Monday at 10am, the customer has already been served.
Google Business Profile Optimization
Profile fixes can show impact in two to six weeks, faster than most organic SEO work.
Yes, manager access. You always remain the owner.
We handle cleanup, merges, and reinstatement requests as part of onboarding.
They signal activity and give searchers a reason to act now. They are one of the cheapest levers available.
Reputation Management
Never. We make it effortless for genuinely happy customers to leave real ones.
We respond professionally, resolve offline where possible, and pursue removal when it violates platform policy.
Automatically by text and email after a job, appointment, or purchase — triggered by your existing workflow.
Google first, plus Yelp, Facebook, and the industry platforms that matter in your vertical.
Text & Email Marketing
Yes, with proper consent. We handle opt-in language, records, and opt-out compliance.
Typically two to four emails a month and one to two texts. Enough to stay present, not enough to annoy.
We build one — website capture, in-store collection, booking flows, and social opt-ins.
Yes. Contacts, tags, and activity stay in sync with the system your team already uses.
Next step
Still have a question?
Ask it directly. We answer honestly, even when the answer is 'you don't need that yet.'